Shipping / Logistics

All of our sales are FOB Missoula, Montana unless otherwise noted. Shipping costs are determined based upon the size, weight, and destination of your order. For large orders, it is often more cost effective to use LTL (freight) services for deliveries in the continental United States.

Additionally we regularly ship our orders internationally. Typically these orders are shipped from either Seattle, Washington or Los Angeles, California. We often work directly with our international customers and a freight forwarder to find the best shipping solution for their needs. This requires balancing the timing of delivery with the associated freight costs, as well as coordinating all of the required import permits. We have a dedicated resource in house who coordinates all of our shipping activities to ensure the highest quality is maintained and that we meet our customers delivery expectations.

RMBIO is dedicated to excellence in product delivery to our customers. We take great pride in the quality of our products and do everything that we can to ensure that our customers receive them in the same condition as when they leave our care. We believe the best way to accomplish this is by communicating with our customers throughout the entire delivery process.